UPDATED 2026-09-20
Something wrong on the road, or a question about your account? Start here.
Damaged sign, missing or unreadable code, unreachable checkpoint: open the checkpoint page and use REPORT A PROBLEM.
Inappropriate content or behaviour: use the report option on the shared moment, the rider profile or the clue.
Rider # change: Settings → request a new number.
Account deletion: Settings → Danger Zone → delete your account permanently.
A direct support contact has not been published yet.